PROGRAM
DTAquarium Maintenance Program
At DTAquarium, we believe that a thriving aquarium isn’t just about adding water and fish—it’s about maintaining balance, precision, and expert care. Our comprehensive maintenance program takes the hassle out of aquarium upkeep, letting you relax and enjoy the vibrant beauty of your underwater world. Whether you’re an ornamental fish hobbyist, a business, or an institution, our four-tier maintenance program ensures that your freshwater or saltwater aquarium stays crystal clear, healthy, and stunning.
Every service appointment includes a minimum 10% water change to stabilize your tank and promote long-term health. Choose the level of care that best fits your needs and schedule.
Our 4-Tier Maintenance Program
For simplicity and consistency, we use the following unified tier names for all our plans. Note that pricing varies slightly between freshwater and saltwater systems due to the additional specialized care required for saltwater environments.
Essential Care
Basic MaintenanceService Frequency:
Every 18–24 Days
(Approx. 1–2 Visits Per Month)
Freshwater: $65/month
Saltwater: $75/month
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Comprehensive water quality testing and adjustments
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10–20% water change (customized based on your tank’s needs)
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Filter inspection and minor cleaning
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Algae removal from glass and décor
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Routine equipment checks to prevent breakdowns
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Basic cleaning of visible surfaces and top-layer substrate
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Email support for scheduling and minor queries
Standard Care
Standard CareFreshwater: $110/month
Saltwater: $120/month
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All features of the Essential Care Plan, PLUS:
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Deeper filter maintenance (media cleaning/replacement)
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10–30% water change for improved stability
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Gravel/substrate vacuuming for a pristine look
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Comprehensive water testing with tailored recommendations
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Routine fish health check for early disease detection
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Basic preventative maintenance (e.g., regular filter media care)
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Priority support via email and phone
Premium Care
Premium Care(Approx. 2–3 Visits Per Month)
Freshwater: $155/month
Saltwater: $165/month
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All features of the Standard Care Plan, PLUS:
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Full filter system maintenance and optimization
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10–50% water change (customized as needed)
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Advanced water chemistry balancing with detailed reporting
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Specialized equipment maintenance (e.g., protein skimmers, CO₂ systems)
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Aquascape touch-ups (pruning, repositioning décor and plants)
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Proactive disease prevention strategies
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Access to an online dashboard for scheduling, service records, and maintenance tips
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Discounts on additional services or product purchases
Elite VIP Care
Premium/Ultimate CareService Frequency:
Weekly (Approx. 4 Visits Per Month; Custom Scheduling Available
For
High-end Setups)
Freshwater: $190/month
Freshwater: $190/month
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All features of the Premium Care Plan, PLUS:
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Customized maintenance plans tailored to your tank’s unique requirements
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Comprehensive equipment diagnostics—including smart sensor integration where applicable
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Priority emergency service with same-day response
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Annual one-on-one consultation with an aquarium specialist for in-depth optimization
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Custom aquascaping and artistic design updates
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Detailed livestock health tracking and expert-grade disease treatment
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Proactive equipment servicing and upgrade recommendations
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Exclusive access to premium educational content (webinars, workshops)
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Special access to rare ornamental fish and high-end aquarium supplies
Loyalty & Incentives – Making Your Aquarium Care More Rewarding
We value your commitment to creating a stunning underwater display. Our loyalty incentives ensure that your long-term investment is rewarded:
Prepay & Save: Enjoy a 5% discount when you prepay for 3 months (applicable to Standard, Premium, and Elite Plans).
Referral Rewards: Refer a friend who signs up for a maintenance plan, and both of you receive $25 off your next service.
Loyalty Bonus: After 6 months of continuous service, receive a complimentary additional service (filter media replacement, aquascaping touch-up, or fish health check) for Standard Plans and above.
Premium & Elite Members: 25% off all ornamental fish (livestock) and 15% off all aquarium supplies.
All Service Clients: 5% off in-store products when bundled with maintenance services.
Emergency Priority Service: Premium & Elite members benefit from same-day emergency care.
Birthday Bonus: Enjoy 10% in service credit during your birthday month.
Implementation & Operational Considerations
To ensure a seamless experience for both our clients and our service team, we have established these operational strategies:
1. Standardized Protocols:
• Develop detailed checklists and service protocols for each tier so that our technicians perform the necessary tasks consistently according to the frequency and tier level.
2. Scheduling & Billing Systems:
• Utilize a robust subscription management platform that handles recurring billing, displays service frequency, and facilitates scheduling adjustments.
3. Tailored Service for Freshwater vs. Saltwater:
• Clearly communicate the specialized care required for saltwater systems, justifying the premium pricing.
4. Customer Communication & Transparency:
• Provide clear documentation on what each service visit covers. For example, a Tier 4 weekly service offers rapid intervention for unexpected changes in water parameters, while a Tier 1 service is ideal for stable, low-maintenance setups.
5. Feedback & Continuous Improvement:
• Implement regular surveys and feedback mechanisms to ensure each service tier meets customer expectations. Use this feedback to adjust service frequency or features as needed.
Why Choose DTAquarium?
Feel Free Contact With Us
Whether you have a question feel free to reach out to us. Our team is here to help and will get back to you as soon as
possible. You can contact us through the form!